Payble
TM

The world's first bill payment engagement platform

Let's end billxiety

/ bɪl ‘zaɪ ɪti /

noun.
‍The avoidable feeling of distress and anxiety caused by a bad billing or payment experience.

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Reduce Billxiety

Provide payment flexibility in a friendly and digital first way

Bills paid on time

Intelligent engagement campaigns increase your revenue, as well as reduce collection costs and admin time

Increase customer happiness

Reduce your churn by offering a friendly, flexible experience.

Easy integration options

Get started in days with our easy integration

Let us tell you about Janet...

Janet is usually in control of her finances, but this month she ran a little too close to the sun and may be caught a few days short before pay day.

She may benefit from some flexibility and help every now and then.

More info

Janet Woodford

Head of Nursing

She...

  • Wants to maintain her good credit score
  • Might need a reminder of upcoming bills
  • Doesn't want debt collectors on her case

With Payble Janet can...

Get helpful reminders

With Payble Janet can receive alerts and notifications about upcoming bills

Choose flexible payment options

With Payble Janet can setup or manage her billing agreements such as paying in full, setting up instalments, or requesting an extension

Never pay late fees again

Knowing Janet has helpful reminders and flexible payment options available to her, she will never pay late fees again!

What councils, businesses and consumers
are telling us....

Council is very aware of the strain hard lockdowns, like the one we recently experienced, place on communities and especially on people who run businesses or whose employment is affected.” “By providing additional time for ratepayers to either set up a payment arrangement or pay their rates in full before interest applies, we’re supporting residents when they need it most.

Sunshine Coast Council

QLD

I set up a payment plan with the council and pay a fortnightly amount. It’s easier for us to just have it paid rather than trying to put money away each fortnight because we are terrible at dipping into it.

Mums who budget & save

Facebook

I set up a payment plan with the council and pay a fortnightly amount. It’s easier for us to just have it paid rather than trying to put money away each fortnight because we are terrible at dipping into it

Mums who budget & save

Facebook

“Council is very aware of the strain hard lockdowns, like the one we recently experienced, place on communities and especially on people who run businesses or whose employment is affected.” “By providing additional time for ratepayers to either set up a payment arrangement or pay their rates in full before interest applies, we’re supporting residents when they need it most.”

Sunshine Coast Council

QLD

A strong technology stack is the future for the energy industry, especially digital solutions that bring flexibility to consumers. We chose Payble because they quickly demonstrated the value created to customers, and the platform’s ability to reduce costs and automate processes

Clive Pearce

Director, Energy On

Great App - Super helpful, such a great app to help find out more info and options to pay with different providers!

xoxoxoxocharlie

App Store Review

Great App - Great financial management app! Takes so much stress out of keeping up with my bills. I give this app an A++!

tonypepperoni

App Store Review

Super helpful for life admin - Love how easy it is to use and reminds me of any bills coming up. Super helpful for life admin

StellenRoss

App Store Review

Interesting app - Good to see a new app of this nature that helps with managing your bills!

James_w!98

App Store Review

Great option to pay in instalments. Super easy to set up.

Resident

Vic LGA

Oh my god, finally. I’ve been waiting for this for years. Well done.

Ratepayer

Metropolitan LGA

Great initiative and now I won’t have to remember because it will automatically be managed. Great option :)

LGA Resident

VIC

This service is great! So easy to use and saves time having to call.

Customer

Melbourne

This is an excellent way to make your payment. Extremely easy.

Community Member

Clarinda, VIC

Unlock your 'invisible' ratepayers

95% of Australians feel financially stressed right now.

Requesting changes to payment dates or flexible payment options can be hard.

Your residents may continue to pay their rates, but but they may be experiencing anxiety and stress as a result?

Source: Canstar’s national sentiment checker survey

More info

City of Exampleton

Exampleton Local Government

  • Delinquencies expected to rise in FY22
  • Increase in service workload and manual processing
  • Complaints and dissatisfaction on the rise

With Payble councils can...

Get live insights

Create campaigns, and view results in real-time, understand sentiment and who may need rates assistance

Proactively engage

Proactively engage residents, prompting positive engagement, increased likelihood of payment and improved sentiment towards Council

Provide flexibility

Enable a world-class, customer-centric flexible payment experience to increase likelihood of payment and improve customer satisfaction

FAQs

Is Payble a preferred supplier for Local Government?

Yes - Local Governments can now engage Payble under the ICT Solutions & Services BUS274 Arrangement via Local Buy and VendorPanel.

Does Payble integrate with my CRM or billing software?

Integration is light. Payble has a set of APIs for integrating merchants via their existing billing system or bill process. The Payble team will work with each merchant to lower any effort of integration. There is also a version that requires no integration so you can get started immediately!

What is billxiety?

Too often in today’s world of hustle, bustle and grind we forget the little things. The $26 water bill that comes out monthly, the bi-monthly $140 electricity bill, the fortnightly insurance. Eventually these ‘little things’ become mountainous.

That’s why we are on a mission to reduce the anxiety that comes with feeling out of control around bills. We call it ‘billxiety’ and it’s a very real problem.

‍

Does Payble integrate with my CRM or billing software?

Integration is light. Payble has a set of APIs for integrating merchants via their existing billing system or bill process. The Payble team will work with each merchant to lower any effort of integration. There is also a version that requires no integration so you can get started immediately!

What is Payble?

Payble helps councils identify which residents would benefit from further flexibility, before the rates notice is due. We engage those residents digitally to offer friendly, flexible payment options at their convenience.

Our proactive approach improves customer satisfaction and significantly reduces the admin time and operational cost of missed payments and collections.

Who owns Payble?

Payble is backed by CommBank's x15ventures, and ASX-listed Identitii.

Is Payble secure?

Yes. Payble is a bank-grade secure application. It has been developed to meet the standards set out by the ACCC Open Banking regulations. In addition we are on the pathway of ISO27001 certification. All merchant and customer data is encrypted in transit with 256 bit SSL.

Can my business benefit from Payble?

If your business sends recurring invoices or bills to consumers, and has a direct debit agreement with your bank, you can offer Payble to your customers and make failed or late payments a thing of the past. Contact hello@payble.com.au for more information.

What is Open Banking?

Open Banking in Australia provides consumers the ability to share their banking data (such as transaction history and account balances) with third parties that have been accredited by the ACCC.

The consumer then controls which third party has access to their data and the way in which it can be used. Payble is an Accredited Data Recipient under the Consumer Data Right regime.

Who can use Payble?

Any business who issues recurring bills or invoices to their customers can use Payble to offer flexibility and gain useful insights from their customers and improve collections and customer satisfaction.

How much do late payments cost your business?

Missed and late payments cost you more than you realise. And that is just the financial costs. Launch our Calculator below to find out.

Launch Calculator

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Chippendale NSW 2008

hello@payble.com.au
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