This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.
Manual Payment Plans
Managing payment arrangements internally is labor-intensive, often requiring 400 to 800 hours annually, with a 40% failure rate.
Lodgment with FinesVictoria
Councils pay an upfront fee to FinesVictoria, but only 30-40% of infringements are paid within 12 months, leading to delayed revenue and additional costs.
Proactive Management
Councils can recover more fines directly by adopting new technology, reducing reliance on Fines Victoria, and improving cash flow and cost efficiency.
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.
61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.
During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.
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