More receiving,
less chasing bill and invoice payments.

Payble™ is a better way to get paid.
Improve cash collection, lower transaction costs, improve customer satisfaction and make missed or late payments a thing of the past.

Payble | AusEnergie
User Adoption
Repayment Rate %
79%
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Did you know?
95%

of Aussies are feeling financially stressed

Source: National Sentiment Checker – July (Canstar)

That is 19 million people!

Your customers may continue to pay their bills, but did you know they may be experiencing anxiety and stress as a result?

See how we save businesses time and money...

See how Energy On and other businesses and their customers have reduced billxiety and benefited from Payble. See their full case study here.

Is your business ready to get started?

I'm Ready!

Energy On

Australian Energy Provider

During the peak of COVID-19 pandemic, Energy On had a significant increase of customers either in arrears or facing hardship

  • Were wasting valuable time chasing payments
  • Needed an easy to implement solution
  • Wanted to increase customer satisfaction

With Payble businesses can...

Get live customer insights

Create campaigns, and view results in real-time, understand sentiment and who may need billing assistance

Proactively engage

Proactively engage your customers, prompting positive engagement and increase likelihood of payment and improve NPS scores

Provide billing flexibility

Enable a world-class, customer-centric flexible payment experience to increase likelihood of payment and improve customer satisfaction

Increase your revenue

More payments collected on time

Reduce your costs

Cut the cost of collections and reduce your teams time chasing late payments

Increase customer happiness

Reduce your churn by offering a friendly, flexible experience.

Easy integration options

Get started in days with our easy integration via API, batch or SFTP

An intuitive platform to serve your business...

Payble helps councils identify which customers would benefit from further flexibility, before the rates notice is due.

Send quick pulse checks and SMS campaigns to ratepayers about their rates notices to gain insights and sentiment analysis.

Ability to provide flexible payment options and recurring card payments that work for their life-style.

Improve your payment experience and increase resident happiness with a proactive approach.

Request Demo

What businesses are telling us....

I set up a payment plan with the council and pay a fortnightly amount. It’s easier for us to just have it paid rather than trying to put money away each fortnight because we are terrible at dipping into it.

Mums who budget & save

Facebook

“Council is very aware of the strain hard lockdowns, like the one we recently experienced, place on communities and especially on people who run businesses or whose employment is affected.” “By providing additional time for ratepayers to either set up a payment arrangement or pay their rates in full before interest applies, we’re supporting residents when they need it most.”

Sunshine Coast Council

QLD

A strong technology stack is the future for the energy industry, especially digital solutions that bring flexibility to consumers. We chose Payble because they quickly demonstrated the value created to customers, and the platform’s ability to reduce costs and automate processes

Clive Pearce

Director, Energy On

FAQs

Does Payble integrate with my CRM or billing software?

Integration is light. Payble has a set of APIs for integrating merchants via their existing billing system or bill process. The Payble team will work with each merchant to lower any effort of integration. There is also a version that requires no integration so you can get started immediately!

Can my business benefit from Payble?

If your business sends recurring invoices or bills to consumers, and has a direct debit agreement with your bank, you can offer Payble to your customers and make failed or late payments a thing of the past. Contact hello@payble.com.au for more information.

What is Open Banking?

Open Banking in Australia provides consumers the ability to share their banking data (such as transaction history and account balances) with third parties that have been accredited by the ACCC.

The consumer then controls which third party has access to their data and the way in which it can be used. Payble is an Accredited Data Recipient under the Consumer Data Right regime.

Who can use Payble?

Any business who issues recurring bills or invoices to their customers can use Payble to offer flexibility and gain useful insights from their customers and improve collections and customer satisfaction.

Is Payble an Accredited Data Recipient?

We sure are! You can find a list of all Accredited Data Recipients here

How much does Payble cost?

If you are a business, there is a fixed monthly fee for offering Payble to your customers. Payble is always free for consumers.

How is Payble different to Direct Debit?

Payble is a better way to manage your payments, but Payble itself is not a payment method. In fact, Payble leverages existing payment methods (Direct Debit) to ensure that failed and late payments are fixed before they happen.

What is billxiety?

Too often in today’s world of hustle, bustle and grind we forget the little things. The $26 water bill that comes out monthly, the bi-monthly $140 electricity bill, the fortnightly insurance. Eventually these ‘little things’ become mountainous.

That’s why we are on a mission to reduce the anxiety that comes with feeling out of control around bills. We call it ‘billxiety’ and it’s a very real problem.

How much do late payments cost your business?

Missed and late payments cost you more than you realise. And that is just the financial costs. Launch our Calculator below to find out.

Launch Calculator